Westcliff: 01702 394004

Rayleigh: 01268 785077
  • "I am a landlord and would just like to say that I am very pleased with the way Norton Properties look after my interest regarding my property. The rent is always on time and any repairs are handled efficiently."
    Yours Mr and Mrs W – Rochford
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  • "Attention to detail springs to mind when dealing with Norton Properties. Their commitment to offering a first class service is simply, first class."
    Mr Cliff D – Thundersley
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  • "We have dealt with Norton Properties for 2 years now and have had Louise handle our property lettings with great result in both letting our property and all associated aspects including contracted etc. Very good!"
    Mr S – Westcliff-on-sea
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  • "The service you provide is first class. The staff are always so helpful and friendly, keeping in contact with me regularly. Whenever a problem arises within my property, I can always rely on Norton to sort things out for me, with the minimal of fuss. I would recommend using Norton for managing your property."
    Miss D J Smith – Overseas Landlord Spain
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  • "We have used Norton Properties for many years and we have found them highly efficient. We do not hesitate in giving our highest recommendation."
    Mr & Mrs P – Thorpebay
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  • "Very helpful, professional and proactive, it is clear that Norton properties and their staff and highly efficient and competent in the rental housing market."
    Mr J – Billericay
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "The staff at Norton Properties are very approachable, helpful and friendly. They take away all the stress that comes with being a Landlord. Thank you all very much."
    Mr P.H - Thorpebay
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  • "As a Landlord, it's important for me to have confidence that my tenants pay on time and up keep my property. Norton Properties make the whole process for me and I am impressed that they know my property as well as I do."
    Mr & Mrs J - Leigh-on-sea
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  • "I have found Norton Properties to be consistently professional and reliable from the onset. Being a new Landlord was quite daunting, but Gary and his team dealt with finding me a suitable tenant and 3 years on, I am still happy with the Norton deal with any problems and keep in touch with me regarding any issues. I also find they source reliable and professional trades men to carry out any maintenance or repairs urgently when required which takes a lot of pressure off me."
    Lisa – Clacton
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  • "Always cheerful and happy to help out, efficient and a pleasure to do business with."
    Mr B – Wickford
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  • "I have used Norton Properties for more than 10 years and have always found their business professional, courteous and competitive."
    D.W.G - Shoeburyness
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  • "As a Landlord, my flat has been managed by Norton Properties for almost 5 years. During this time, I can truthfully say this company has consistently delivered a first class customer care and property management service. It is on these grounds that I would not take my custom elsewhere."
    Jerry – France
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  • "I've found the staff of Norton Properties and service so helpful, understanding on all fronts, in fact excellent. I would never use other letting agent again because they are the best in my eyes."
    Mr R.M - Property Developer
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  • "I have always found Norton Properties to be very professional with efficient personal service at all times."
    M. T. - Investment Landlord
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  • "I have been using Norton Properties since 2006. I serve in the Royal Navy and can spend six months away at a time. Nortons have always given me a great service and looked after my flat. Which is a great help being so far away as it gives me a great peace of mind, knowing my affairs are being looked after."
    Lee M. - Private landlord
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  • "I have always found Norton Properties very helpful, in particular Louise. You took the concern of letting my property away from me following my husband's death and always gave good advice. I would be happy to recommend your firm to others."
    Mrs Chase - Private Landlord
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  • "Your staff and yourself [Gary Young] are a delight to work with. Your renting skills are second to none. Louise is the best."
    DB & JS - Property Developers
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  • "Norton Properties have been finding me tenants for my flat for the last ten years. They have always found me clean, tidy and reliable people and I have never had a problem with any tenants."
    Miss J. M - Private Landlord
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  • "We have used Norton Properties for approximately 10 years. Telephone calls are always returned. Problem calls with regards to tenants are dealt with quickly and efficiently and we, the landlords, are informed immediately there are any additional items for attention. We enjoy a very healthy relationship with the staff whilst still retaining the professionalism required."
    Mr & Mrs B. - Chelmsford
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  • "Norton Properties are an excellent company. We have used them continually for the last 8 years. They are professional and very reliable. They have always found us good and reliable tenants."
    Mr and Mrs J. L. - Leigh on Sea
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  • "We have know Mr. Gary Young for some 20 years or so. Together with his 'Young' team, we have always found them very helpful and professional in our dealings together. We respect their integrity and would not hesitate in recommending them to anyone considering using Norton Properties team as their agent."
    Roger and Helen - Private Investors
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  • "I have worked with Norton Properties for 5 years and have always found them to be very helpful and professional with regard to both arranging lettings and then in the ongoing management of my property. They have always been very efficient in the manner in which they conduct business."
    Mr P. B. - Surrey
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  • "I have entrusted the letting of my properties to Gary Young and his excellent staff at Norton for nearly 10 years. During this time I have been more than satisfied with their personal approach and attention to detail. This has resulted, for me, in virtually continuous occupancy with quality tenants."
    Peter Smith - Private Landlord
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  • "We have been using Norton Properties' landlord services for a number of years now and have been extremely satisfied with the professional manner in which they work with us. We have no hesitation whatsoever in recommending Norton Properties to other landlords and tenants alike."
    Mr and Mrs G. F. - Leigh on Sea
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  • "I have lived in this town for 64 years. For 44 of these years I have been involved in property development. During that time, I have never heard a bad word said against Norton Properties. Believe me in that world of cut throat, this is not a bad commendation."
    Mr D G. - Property Developers & Investment Landlord
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  • "In the many years we have used you, finding the right tenants is never easy but you have always managed to do so. I would recommend you without hesitation."
    Colin and Carol - Private Landlord's
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  • Safety Legislation

    The Furniture & Furnishings (fire) (safety) Regulations 1988

    The regulations were primarily introduced to control the danger from toxic fumes produced from foam. The regulations do not, however, only apply to foam fillings – they apply to ALL fillings. There are various tests which differing items must pass such as the ignitability, cigarette and match tests.

    These regulations apply to any upholstered furniture i.e. sofas, armchairs, mattresses, divans, pillows. The do not apply to other furnishings such as carpets, curtains or bedding.

    Any furniture manufactured prior to 1950 will be exempt, however, you will need to check that it has not been re-upholstered with an illegal filling.

    If you are considering renting your property out furnished, please speak to one of our team for more advice.

    The Gas Safety (Installation & Use) Regulations 1998

    All gas installation pipe-work and gas appliances must be tested to prove being safe, prior to letting a property.

    This safety check must be carried out by a GAS SAFE Engineer who also has the necessary NACS (National Accreditation Certification Scheme) certification.

    We will arrange for a gas service and inspection to be carried out, if necessary, once instructed on the rental property. This will automatically be renewed annually as part of our full management service.

    The Electrical Equipment (Safety) Regulations 1994

    The regulations for electricity are not as strict or as clear as other safety regulations.

    The main legislations covering this subject would be the Consumer Protection Act 1987 which states that anything supplied or hired to the consumer MUST be safe, and The Health & Safety at Work Act 1974.

    There are also several items of secondary legislation directly relevant to the supply of electrical goods, including:

    • The Low Voltage Electrical Equipment Regulations 1989
    • The Electrical Equipment (Safety) Regulations 1994
    • The General Product Safety Regulations 1994
    • The Plugs and sockets etc (safety) Regulations 1994

    There is no statutory requirement for equipment to undergo a safety check by a qualified engineer but we would advise that such a check be arranged – especially if you are considering supplying a number of electrical items with your property.

    This is known as a PAT test – Portable Appliance Test and is usually carried out at the same time as a gas safety inspection, annually.

    The Plugs & Sockets Regulations 1994

    These regulations state that plugs must be ‘sleeved’ and sockets must comply.

    Part "P" Building regulations (Electrical Safety in Dwellings)

    From the 1st January 2005, new rules came into force controlling who could carry out certain works on certain electrical installations in a property and the procedures around those works. Failure to comply with these Regulations is a criminal offence, which could result in a maximum fine of £5,000 and or imprisonment.

    In very general terms these regulations require that works, repairs, maintenance etc, on “electrical installation” in certain areas of property, are now known as “notifiable” works and as such must only be carried out by a competent person

    The competent person can “self-certify” the relevant works and he (or she) then has a responsibility to provide the agent and the local authority building control department with a copy Certificate relating to the notifiable works.

    Someone who is not a “competent person” could still do the works as long as appropriate approval is sought from the local authority Building Control department, before and after the works are carried out. In most cases an officer from the department will wish to visit the property and inspect the works and may require the contractor to submit suitable drawings or schematics.

    Smoke Detectors

    Under Building Regulations, properties built after 1991 must have mains, interlinked smoke detectors on each floor. Although there is no specific legislation for older properties, we would recommend that any property being let should have battery operated detectors on every floor, as a minimum.

    During the tenancy, the tenant is responsible for ensuring the detector is in working order and the battery is replaced regularly.

    Please speak to a member of our team for more information on all Regulations.

    Go to our Rental Valuation Form