Westcliff: 01702 394004

Rayleigh: 01268 785077
  • "I am a landlord and would just like to say that I am very pleased with the way Norton Properties look after my interest regarding my property. The rent is always on time and any repairs are handled efficiently."
    Yours Mr and Mrs W – Rochford
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  • "Attention to detail springs to mind when dealing with Norton Properties. Their commitment to offering a first class service is simply, first class."
    Mr Cliff D – Thundersley
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  • "We have dealt with Norton Properties for 2 years now and have had Louise handle our property lettings with great result in both letting our property and all associated aspects including contracted etc. Very good!"
    Mr S – Westcliff-on-sea
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  • "The service you provide is first class. The staff are always so helpful and friendly, keeping in contact with me regularly. Whenever a problem arises within my property, I can always rely on Norton to sort things out for me, with the minimal of fuss. I would recommend using Norton for managing your property."
    Miss D J Smith – Overseas Landlord Spain
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  • "We have used Norton Properties for many years and we have found them highly efficient. We do not hesitate in giving our highest recommendation."
    Mr & Mrs P – Thorpebay
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  • "Very helpful, professional and proactive, it is clear that Norton properties and their staff and highly efficient and competent in the rental housing market."
    Mr J – Billericay
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "The staff at Norton Properties are very approachable, helpful and friendly. They take away all the stress that comes with being a Landlord. Thank you all very much."
    Mr P.H - Thorpebay
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  • "As a Landlord, it's important for me to have confidence that my tenants pay on time and up keep my property. Norton Properties make the whole process for me and I am impressed that they know my property as well as I do."
    Mr & Mrs J - Leigh-on-sea
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  • "I have found Norton Properties to be consistently professional and reliable from the onset. Being a new Landlord was quite daunting, but Gary and his team dealt with finding me a suitable tenant and 3 years on, I am still happy with the Norton deal with any problems and keep in touch with me regarding any issues. I also find they source reliable and professional trades men to carry out any maintenance or repairs urgently when required which takes a lot of pressure off me."
    Lisa – Clacton
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  • "Always cheerful and happy to help out, efficient and a pleasure to do business with."
    Mr B – Wickford
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  • "I have used Norton Properties for more than 10 years and have always found their business professional, courteous and competitive."
    D.W.G - Shoeburyness
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  • "As a Landlord, my flat has been managed by Norton Properties for almost 5 years. During this time, I can truthfully say this company has consistently delivered a first class customer care and property management service. It is on these grounds that I would not take my custom elsewhere."
    Jerry – France
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  • "I've found the staff of Norton Properties and service so helpful, understanding on all fronts, in fact excellent. I would never use other letting agent again because they are the best in my eyes."
    Mr R.M - Property Developer
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  • "I have always found Norton Properties to be very professional with efficient personal service at all times."
    M. T. - Investment Landlord
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  • "I have been using Norton Properties since 2006. I serve in the Royal Navy and can spend six months away at a time. Nortons have always given me a great service and looked after my flat. Which is a great help being so far away as it gives me a great peace of mind, knowing my affairs are being looked after."
    Lee M. - Private landlord
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  • "I have always found Norton Properties very helpful, in particular Louise. You took the concern of letting my property away from me following my husband's death and always gave good advice. I would be happy to recommend your firm to others."
    Mrs Chase - Private Landlord
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  • "Your staff and yourself [Gary Young] are a delight to work with. Your renting skills are second to none. Louise is the best."
    DB & JS - Property Developers
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  • "Norton Properties have been finding me tenants for my flat for the last ten years. They have always found me clean, tidy and reliable people and I have never had a problem with any tenants."
    Miss J. M - Private Landlord
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  • "We have used Norton Properties for approximately 10 years. Telephone calls are always returned. Problem calls with regards to tenants are dealt with quickly and efficiently and we, the landlords, are informed immediately there are any additional items for attention. We enjoy a very healthy relationship with the staff whilst still retaining the professionalism required."
    Mr & Mrs B. - Chelmsford
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  • "Norton Properties are an excellent company. We have used them continually for the last 8 years. They are professional and very reliable. They have always found us good and reliable tenants."
    Mr and Mrs J. L. - Leigh on Sea
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  • "We have know Mr. Gary Young for some 20 years or so. Together with his 'Young' team, we have always found them very helpful and professional in our dealings together. We respect their integrity and would not hesitate in recommending them to anyone considering using Norton Properties team as their agent."
    Roger and Helen - Private Investors
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  • "I have worked with Norton Properties for 5 years and have always found them to be very helpful and professional with regard to both arranging lettings and then in the ongoing management of my property. They have always been very efficient in the manner in which they conduct business."
    Mr P. B. - Surrey
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  • "I have entrusted the letting of my properties to Gary Young and his excellent staff at Norton for nearly 10 years. During this time I have been more than satisfied with their personal approach and attention to detail. This has resulted, for me, in virtually continuous occupancy with quality tenants."
    Peter Smith - Private Landlord
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  • "We have been using Norton Properties' landlord services for a number of years now and have been extremely satisfied with the professional manner in which they work with us. We have no hesitation whatsoever in recommending Norton Properties to other landlords and tenants alike."
    Mr and Mrs G. F. - Leigh on Sea
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  • "I have lived in this town for 64 years. For 44 of these years I have been involved in property development. During that time, I have never heard a bad word said against Norton Properties. Believe me in that world of cut throat, this is not a bad commendation."
    Mr D G. - Property Developers & Investment Landlord
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  • "In the many years we have used you, finding the right tenants is never easy but you have always managed to do so. I would recommend you without hesitation."
    Colin and Carol - Private Landlord's
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  • Property Management

    We currently manage in excess of 350 rental properties for UK based and overseas Landlords.

    Full property management is the preferred service level for the majority of our landlords, many of whom simply do not want any day to day involvement in the letting and management process. Our management service is also recommended for the busy individual who is not experienced in property management or familiar with Tenancy Law. It is also worth mentioning that fully managed properties tend to attract higher quality tenants etc.

    Our dedicated Management Department is based within our Westcliff-on-Sea Office. Our fully computerised department can offer prompt payments of rent each month, prepare monthly statements, pay ongoing bills, account for necessary maintenance, organise redecoration works and general property improvements, carry our property inspections, chase rent arrears (if any) and negotiate annual rent reviews. We deal with the everyday issues on your behalf and ensure full time care of your property.

    It is also worth mentioning that more and more tenants these days request managed properties as it allows a more professional service removing the emotion from both sides.

    Our property management package includes services such as rent collection, handling administration and legal notices, as well as assistance with more complex issues and the provision of a 24-hour emergency line for tenants.

    We have invested in the much acclaimed Winman software, which is regarded as the 'industry standard' software for Lettings and Property Management. This is a full double-entry accounting software package compliant with RICS, NAEA and ARLA rules.

    Peace of Mind for Landlords

    Norton Properties has Professional Indemnity Insurance, which covers you against loss caused by the negligence or human error of the agent and their employees. Also covered in the unlikely event that you were to suffer loss of money because of an Agent's misappropriation of funds, your loss will be covered (up to pre-set limits). We also supply an annual report from our accountants confirming that clients' money is administered in accordance with the NALS Rules of Conduct.

    Comprehensive Free Inspections

    We carry out a half yearly interim report for all our managed properties, This gives a landlord reassurance that their property remains in sound condition for future rentals as well as minimising the cost of the repairs, by acting in good time.

    What Happens if There's a Problem?

    We have reliable tradesman that have worked with us for many years. We continually check and monitor their work and pricing to ensure our landlords get a fair deal. We only use companies providing the very best quality of workmanship on behalf of our clients, however if you have a particular tradesman you wish to use then we can set this up on our systems for you.

    Rent Paid by BACS (Bank Automated Credit System)

    Most tenants in Managed properties pay rent to us by standing order direct in to our clients account; this avoids waiting for personal cheques to clear.

    We use a computer banking system called Bankline with RBS to monitor all rents, once the tenant's rent is clear we pay you through the BACS system. A statement will be sent to you each month by post, fax or e-mail.


    A comprehensive inventory and schedule of condition is essential for the proper management of your property, whether they are let furnished or unfurnished, to reduce the risk of a dispute arising in respect of the security deposit. Inventories should, where applicable, show that furnishings and electrical equipment comply with current legislation, If you do not have an inventory and schedule of condition you will not be able to prove the condition of the property at the start of the tenancy and may not be able to obtain compensation from the tenant either through any Tenancy Deposit Protection Scheme or through the County Court.

    We do not employ inventory clerks, we can however, instruct an inventory clerk on your behalf (The landlord will be responsible for payment of the inventory clerk's fee). A comprehensive inventory and schedule of condition must be prepared and made available for all of our managed properties before commencement of the tenancy.

    Go to our Rental Valuation Form