Westcliff: 01702 394004

Rayleigh: 01268 785077
  • "I am a landlord and would just like to say that I am very pleased with the way Norton Properties look after my interest regarding my property. The rent is always on time and any repairs are handled efficiently."
    Yours Mr and Mrs W – Rochford
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  • "Attention to detail springs to mind when dealing with Norton Properties. Their commitment to offering a first class service is simply, first class."
    Mr Cliff D – Thundersley
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  • "We have dealt with Norton Properties for 2 years now and have had Louise handle our property lettings with great result in both letting our property and all associated aspects including contracted etc. Very good!"
    Mr S – Westcliff-on-sea
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  • "The service you provide is first class. The staff are always so helpful and friendly, keeping in contact with me regularly. Whenever a problem arises within my property, I can always rely on Norton to sort things out for me, with the minimal of fuss. I would recommend using Norton for managing your property."
    Miss D J Smith – Overseas Landlord Spain
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  • "We have used Norton Properties for many years and we have found them highly efficient. We do not hesitate in giving our highest recommendation."
    Mr & Mrs P – Thorpebay
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  • "Very helpful, professional and proactive, it is clear that Norton properties and their staff and highly efficient and competent in the rental housing market."
    Mr J – Billericay
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "The staff at Norton Properties are very approachable, helpful and friendly. They take away all the stress that comes with being a Landlord. Thank you all very much."
    Mr P.H - Thorpebay
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  • "As a Landlord, it's important for me to have confidence that my tenants pay on time and up keep my property. Norton Properties make the whole process for me and I am impressed that they know my property as well as I do."
    Mr & Mrs J - Leigh-on-sea
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  • "I have found Norton Properties to be consistently professional and reliable from the onset. Being a new Landlord was quite daunting, but Gary and his team dealt with finding me a suitable tenant and 3 years on, I am still happy with the Norton deal with any problems and keep in touch with me regarding any issues. I also find they source reliable and professional trades men to carry out any maintenance or repairs urgently when required which takes a lot of pressure off me."
    Lisa – Clacton
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  • "Always cheerful and happy to help out, efficient and a pleasure to do business with."
    Mr B – Wickford
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  • "I have used Norton Properties for more than 10 years and have always found their business professional, courteous and competitive."
    D.W.G - Shoeburyness
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  • "As a Landlord, my flat has been managed by Norton Properties for almost 5 years. During this time, I can truthfully say this company has consistently delivered a first class customer care and property management service. It is on these grounds that I would not take my custom elsewhere."
    Jerry – France
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  • "I've found the staff of Norton Properties and service so helpful, understanding on all fronts, in fact excellent. I would never use other letting agent again because they are the best in my eyes."
    Mr R.M - Property Developer
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  • "I have always found Norton Properties to be very professional with efficient personal service at all times."
    M. T. - Investment Landlord
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  • "I have been using Norton Properties since 2006. I serve in the Royal Navy and can spend six months away at a time. Nortons have always given me a great service and looked after my flat. Which is a great help being so far away as it gives me a great peace of mind, knowing my affairs are being looked after."
    Lee M. - Private landlord
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  • "I have always found Norton Properties very helpful, in particular Louise. You took the concern of letting my property away from me following my husband's death and always gave good advice. I would be happy to recommend your firm to others."
    Mrs Chase - Private Landlord
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  • "Your staff and yourself [Gary Young] are a delight to work with. Your renting skills are second to none. Louise is the best."
    DB & JS - Property Developers
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  • "Norton Properties have been finding me tenants for my flat for the last ten years. They have always found me clean, tidy and reliable people and I have never had a problem with any tenants."
    Miss J. M - Private Landlord
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  • "We have used Norton Properties for approximately 10 years. Telephone calls are always returned. Problem calls with regards to tenants are dealt with quickly and efficiently and we, the landlords, are informed immediately there are any additional items for attention. We enjoy a very healthy relationship with the staff whilst still retaining the professionalism required."
    Mr & Mrs B. - Chelmsford
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  • "Norton Properties are an excellent company. We have used them continually for the last 8 years. They are professional and very reliable. They have always found us good and reliable tenants."
    Mr and Mrs J. L. - Leigh on Sea
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  • "We have know Mr. Gary Young for some 20 years or so. Together with his 'Young' team, we have always found them very helpful and professional in our dealings together. We respect their integrity and would not hesitate in recommending them to anyone considering using Norton Properties team as their agent."
    Roger and Helen - Private Investors
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  • "I have worked with Norton Properties for 5 years and have always found them to be very helpful and professional with regard to both arranging lettings and then in the ongoing management of my property. They have always been very efficient in the manner in which they conduct business."
    Mr P. B. - Surrey
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  • "I have entrusted the letting of my properties to Gary Young and his excellent staff at Norton for nearly 10 years. During this time I have been more than satisfied with their personal approach and attention to detail. This has resulted, for me, in virtually continuous occupancy with quality tenants."
    Peter Smith - Private Landlord
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  • "We have been using Norton Properties' landlord services for a number of years now and have been extremely satisfied with the professional manner in which they work with us. We have no hesitation whatsoever in recommending Norton Properties to other landlords and tenants alike."
    Mr and Mrs G. F. - Leigh on Sea
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  • "I have lived in this town for 64 years. For 44 of these years I have been involved in property development. During that time, I have never heard a bad word said against Norton Properties. Believe me in that world of cut throat, this is not a bad commendation."
    Mr D G. - Property Developers & Investment Landlord
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  • "In the many years we have used you, finding the right tenants is never easy but you have always managed to do so. I would recommend you without hesitation."
    Colin and Carol - Private Landlord's
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  • Our Step-by-Step Guide to Renting a Property

    Renting a property through Norton Properties is simple; we aim to help you through the process of finding, securing, and moving in to your new home as stress free as possible.

    If you require any further information or advice, please contact your local office and talk to one of our experienced members of staff.

    Register your interestback to top

    You can register with us by calling our offices, 01702 394004 or you can visit us in person to discuss your requirements.

    Office hours:
    9:00am - 5:30pm Monday to Friday

    Appointment hours:
    9:00am - 7:00pm Monday to Friday
    9:00am - 5:00pm Saturday

    Alternatively you can send us an email and a member of staff will get back to you as soon as possible.

    Start your searchback to top

    You will have an idea on your basic requirements: Price, location, size and type of property etc. Make sure to budget yourself and work out your monthly expenditure. Remember there are more than 4 weeks in a calendar month: i.e. £200 per week x 52 weeks, divided by 12 = £866.67 per calendar month. You will also be responsible for paying Council Tax, Water Rates, Gas, Electric, Telephone and Broadband.

    Our staff will listen to your requirements, which will give them a clear understanding of what you are looking for to avoid wasted trips to unsuitable properties. We can offer accompanied viewings to suit you, whether this is during the day, in your lunch break, during the evening, or even on a Saturday.

    Securing your propertyback to top

    Once you have identified the property you would like to rent we will submit your offer to the Landlord for consideration. We will require a reservation fee subject to any conditions, which may have to be agreed with the landlord. Once the reservation fee is taken then the marketing of the property will be suspended whilst references are carried out.

    Referencingback to top

    Each prospective tenant (over the age of 18 years) is required to be vetted. Each tenant intending to live in the property must therefore complete a reference application form. This application form asks for personal information and is used to conduct a Credit Assessment. Before an application can proceed we also require two forms of identification for each applicant:

    • Photo ID such as a driving licence or passport
    • Proof of address such as a utility bill, bank statement or Council Tax statement no older than 3 months

    The reference/credit checks usually take 4-5 working days to be completed, but this timescale can vary. Our staff can email you the forms to complete and return (or you can complete this process online through our website.)

    Norton Properties charges a one-off Administration Fee of £420.00 (including vat). This fee covers our costs in the referencing and administration of your application for the property you have chosen. A Tenancy application cannot proceed without a reservation fee, photo ID and proof of address.

    Signing tenancy agreementsback to top

    Once the references have been satisfactorily completed and approved by the Landlord we will arrange for you to sign the Tenancy Agreements. This is usually on or before the commencement date of the tenancy. The Tenancy Agreement governs all rents, which is a legal and binding document. You will be committed to paying rent until the end of the agreed term and you could be liable to legal action if you break the terms of the agreement. If your circumstances should change for any reason during your tenancy, it is a good idea to tell your Landlord or Norton Properties as soon as possible.

    Paymentback to top

    Before your tenancy begins you will be required to pay the initial rental payment and deposit (the deposit is equivalent to one months rents, but this can vary). Any money payable to Norton Properties must be paid in cleared funds (we cannot accept personal cheques). Usually the easiest and quickest method of payment is via Debit Card, Maestro, Switch, Solo or Visa Delta. We can accept credit card payments, but these will be subject to a surcharge of 3.5% + VAT.

    Moving inback to top

    When the paperwork has been completed and the deposit and initial rental payment have been paid we will arrange to hand over the keys to your new home. Where possible an independent inventory company is used at the beginning and end of the majority of our tenancies. A check-in is often carried out prior to you moving in to a property and again when you move out. The inventory is to record details of the condition of the property and fixtures, fittings and furnishings.

    Call us today for a free valuation at:
    Westcliff-on-Sea 01702 394004 or Rayleigh 01268 785077

    Go to our Register Form