Westcliff: 01702 394004

Rayleigh: 01268 785077
Testimonials
  • "I am a landlord and would just like to say that I am very pleased with the way Norton Properties look after my interest regarding my property. The rent is always on time and any repairs are handled efficiently."
    Yours Mr and Mrs W – Rochford
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  • "Attention to detail springs to mind when dealing with Norton Properties. Their commitment to offering a first class service is simply, first class."
    Mr Cliff D – Thundersley
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  • "We have dealt with Norton Properties for 2 years now and have had Louise handle our property lettings with great result in both letting our property and all associated aspects including contracted etc. Very good!"
    Mr S – Westcliff-on-sea
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  • "The service you provide is first class. The staff are always so helpful and friendly, keeping in contact with me regularly. Whenever a problem arises within my property, I can always rely on Norton to sort things out for me, with the minimal of fuss. I would recommend using Norton for managing your property."
    Miss D J Smith – Overseas Landlord Spain
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  • "We have used Norton Properties for many years and we have found them highly efficient. We do not hesitate in giving our highest recommendation."
    Mr & Mrs P – Thorpebay
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  • "Very helpful, professional and proactive, it is clear that Norton properties and their staff and highly efficient and competent in the rental housing market."
    Mr J – Billericay
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "We have 2 properties with Norton Properties who have handled our letting and management since 2005. We have found them to be efficient, professional and courteous and have no hesitation in recommending Norton services to any Landlord."
    Mr & Mrs S Chelmsford
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  • "The staff at Norton Properties are very approachable, helpful and friendly. They take away all the stress that comes with being a Landlord. Thank you all very much."
    Mr P.H - Thorpebay
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  • "As a Landlord, it's important for me to have confidence that my tenants pay on time and up keep my property. Norton Properties make the whole process for me and I am impressed that they know my property as well as I do."
    Mr & Mrs J - Leigh-on-sea
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  • "I have found Norton Properties to be consistently professional and reliable from the onset. Being a new Landlord was quite daunting, but Gary and his team dealt with finding me a suitable tenant and 3 years on, I am still happy with the Norton deal with any problems and keep in touch with me regarding any issues. I also find they source reliable and professional trades men to carry out any maintenance or repairs urgently when required which takes a lot of pressure off me."
    Lisa – Clacton
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  • "Always cheerful and happy to help out, efficient and a pleasure to do business with."
    Mr B – Wickford
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  • "I have used Norton Properties for more than 10 years and have always found their business professional, courteous and competitive."
    D.W.G - Shoeburyness
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  • "As a Landlord, my flat has been managed by Norton Properties for almost 5 years. During this time, I can truthfully say this company has consistently delivered a first class customer care and property management service. It is on these grounds that I would not take my custom elsewhere."
    Jerry – France
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  • "I've found the staff of Norton Properties and service so helpful, understanding on all fronts, in fact excellent. I would never use other letting agent again because they are the best in my eyes."
    Mr R.M - Property Developer
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  • "I have always found Norton Properties to be very professional with efficient personal service at all times."
    M. T. - Investment Landlord
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  • "I have been using Norton Properties since 2006. I serve in the Royal Navy and can spend six months away at a time. Nortons have always given me a great service and looked after my flat. Which is a great help being so far away as it gives me a great peace of mind, knowing my affairs are being looked after."
    Lee M. - Private landlord
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  • "I have always found Norton Properties very helpful, in particular Louise. You took the concern of letting my property away from me following my husband's death and always gave good advice. I would be happy to recommend your firm to others."
    Mrs Chase - Private Landlord
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  • "Your staff and yourself [Gary Young] are a delight to work with. Your renting skills are second to none. Louise is the best."
    DB & JS - Property Developers
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  • "Norton Properties have been finding me tenants for my flat for the last ten years. They have always found me clean, tidy and reliable people and I have never had a problem with any tenants."
    Miss J. M - Private Landlord
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  • "We have used Norton Properties for approximately 10 years. Telephone calls are always returned. Problem calls with regards to tenants are dealt with quickly and efficiently and we, the landlords, are informed immediately there are any additional items for attention. We enjoy a very healthy relationship with the staff whilst still retaining the professionalism required."
    Mr & Mrs B. - Chelmsford
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  • "Norton Properties are an excellent company. We have used them continually for the last 8 years. They are professional and very reliable. They have always found us good and reliable tenants."
    Mr and Mrs J. L. - Leigh on Sea
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  • "We have know Mr. Gary Young for some 20 years or so. Together with his 'Young' team, we have always found them very helpful and professional in our dealings together. We respect their integrity and would not hesitate in recommending them to anyone considering using Norton Properties team as their agent."
    Roger and Helen - Private Investors
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  • "I have worked with Norton Properties for 5 years and have always found them to be very helpful and professional with regard to both arranging lettings and then in the ongoing management of my property. They have always been very efficient in the manner in which they conduct business."
    Mr P. B. - Surrey
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  • "I have entrusted the letting of my properties to Gary Young and his excellent staff at Norton for nearly 10 years. During this time I have been more than satisfied with their personal approach and attention to detail. This has resulted, for me, in virtually continuous occupancy with quality tenants."
    Peter Smith - Private Landlord
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  • "We have been using Norton Properties' landlord services for a number of years now and have been extremely satisfied with the professional manner in which they work with us. We have no hesitation whatsoever in recommending Norton Properties to other landlords and tenants alike."
    Mr and Mrs G. F. - Leigh on Sea
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  • "I have lived in this town for 64 years. For 44 of these years I have been involved in property development. During that time, I have never heard a bad word said against Norton Properties. Believe me in that world of cut throat, this is not a bad commendation."
    Mr D G. - Property Developers & Investment Landlord
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  • "In the many years we have used you, finding the right tenants is never easy but you have always managed to do so. I would recommend you without hesitation."
    Colin and Carol - Private Landlord's
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  • Energy Performance Certificates

    From 1st October 2008, an Energy Performance Certificate (EPC) is mandatory for all new lets.

    A landlord will need to provide an EPC whenever a home in the social or private rented sector is let to a new tenant. It applies to all residential tenancies regardless of the tenure type.

    A landlord must make the EPC available free of charge to prospective tenants at the earliest opportunity. This should be when they are first given information about the property or view it, and certainly before any tenancy agreement is entered into.

    EPCs are valid for 10 years and can be reused as many times as required within that period. It is not necessary to commission a new EPC each time there is a change of tenant although landlords may commission EPCs for these properties at any time to prepare for a change in tenant.

    If a new EPC has been produced for a home within the ten year period, only the most recent one if valid.

    The EPC provide prospective tenants with information about how energy efficient a property is that they are considering renting.

    An EPC is not required for any property that was occupied before 1st October 2008 and which continues to be occupied after that date by the same tenant.

    EPCs must be produced by an accredited Domestic Energy Assessor.

    As from 1st April 2018, all rental properties must now comply with the latest EPC Change.

    This will mean that any property with an EPC Rating of "F" or "Below" will need to improve to the minimum of an "E Rating" prior to the re-letting of the property. These rules also apply, even if new contracts are issued to existing tenancies.

    What is an Energy Performance Certificate

    An EPC is similar to the energy performance certificates now provided with domestic appliances such as refrigerators and washing machines. The energy efficiency and environmental impact of the property will be rated on a scale from A-G (where A is the most efficient and G the least efficient). Current running costs for heating, hot water and lighting will also be shown on the certificate, together with a list of recommended energy saving improvements. The rating is based on factors such as age, property layout, construction, heating, lighting, windows and insulation. The ratings are standard so a tenant can compare the energy efficiency of one home easily with another. The typical rating for a home is D or E. The environmental impact rating = the environmental impact rating of a home's impact on the environment in terms of carbon dioxide (CO2) emissions.

    What are the penalties if I do not provide an EPC?

    The provision of EPCs is enforced by the Trading Standards department of the local authority. They will impose a penalty charge if an EPC has not been provided. The landlord will remain responsible for any breaches!

    Landlords can get free, impartial advice on energy efficiency improvements by visiting www.energysavingtrust.org.uk

    How do I order an EPC through Norton Properties?

    We are able to arrange an EPC for your property on your behalf at a competitive rate. Please contact our Norton Properties office for more information.

    You do not have to be an existing client landlord to benefit from this service, so even if you are not quite ready to rent your property through Norton Properties, but still need an EPC feel free to contact us.

    Norton Properties will keep a digital copy of the EPC in case it is ever misplaced.

    Go to our Rental Valuation Form